Oops, I Became a Manager: Managing the Veterinary Hospital Team by Finding Unicorns
Were you just thrown into a leadership role? Did you “oops” your way into a management position?
Oops, I Became a Manager," is a veterinary hospital management book focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital.
If you are new to a leadership role or have been in one for some time, this book will help you:
Determine how to structure your hospital
Find the right people for manager/supervisor roles
Create a healthy workplace environment
Develop a solid new employee orientation program
Reduce gossip and create positivity
Reshape the "it's just a job" mindset to "this is my career and team"
Learn to delegate and set boundaries
If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you will find something that helps you develop unicorn teams.